¿A quién recurrir? Reclamaciones


Dependiendo de a quién nos dirijamos, y qué tema queramos tratar deberemos recurrir en busca de ayuda a un sitio u otro.

Lo lógico es que en primera instancia acudamos al interlocutor con quien queramos tratar el tema en concreto, pero puede darse el caso de que la comunicación con el mismo resulte infructuosa, en cuyo caso deberíamos recurrir a su superior más directo, y de este modo continuar subiendo paso a paso en la jerarquía del sistema hasta llegar al cargo de mayor rango (ya sea a nivel educativo, sanitario,  etc…).


1º Centro Educativo

Ej. Tutor/a –> Orientación –> Jefatura de estudios –> Dirección –> Consejo Escolar

Organigrama Colegio

2º Consejería Educación Comunidad Autónoma

Inspector/a Centro –> Inspector Jefe Provincia –> Inspector Jefe Comunidad Autónoma — > Coordinación Servicios Periféricos de Atención a la Diversidad –> Viceconsejía –> Consejero/a

Organigrama Consejería Educación Extremadura

3º Ministerio de Educación y Ciencia

Ej. Secretaría de Estado de Educación –> Ministros

Organigrama MEC

La estructura organizativa no será la misma en todos los centros, aún siendo de la misma comunidad, provincia o localidad, ni en todas las Consejerías de Educación de las diferentes comunidades autónomas.


1º Centro de Atención Primaria

2º Hospital de Referencia

3º Atención al Paciente (sugerencias o quejas). Ej.

Sugerencias y Quejas Sanidad Comunidad de Madrid

Pero, dado que los niveles organizativos son tantos, normalmente si no hemos conseguido nada tras llegar a los servicios periféricos de educación o atención al paciente en sanidad, lo que podríamos hacer, si aún así no lográsemos lo deseado, es utilizar como último recurso la siguiente institución:


El Defensor del Pueblo es el alto comisionado de las Cortes Generales encargado de defender los derecho y libertades fundamentales de los ciudadanos, mediante la supervisión de las administraciones públicas. Cualquier ciudadano puede acudir al Defensor del Pueblo y solicitar su intervención, que es gratuita, para que investigue cualquier actuación de la Administración pública o sus agentes, presuntamente irregular. También puede intervenir de oficio en casos que lleguen a su conocimiento aunque no se haya presentado queja sobre ellos.

Las comunidades autónomas, también disponen de su propio defensor del pueblo. P. Ej:

Defensor del Pueblo Andaluz

Defensor del Paciente Madrid

Síndic de Greuges de Catalunya– el defensor de les persones.


Y si no nos quedase opción, tendríamos que recurrir a abogados, y si este es el caso existen algunas instituciones no públicas que nos podrían facilitar el proceso y asesorarnos, como por ejemplo:

Tanto la Educación como la Salud (dos de las cosas que más nos preocupa a los padres de niños con SFC, FM o SQM) son derechos fundamentales que en ocasiones se les niega. Por desgracia, ambas son competencias que están transferidas a las Comunidades Autónomas, lo que dificulta aún más la posibilidad de recibir la asistencia médica o la adaptación educativa que precisan, y la accesibilidad estará en función de dónde residamos. Por ejemplo, en lo referente a la Salud, en España hay muy pocas unidades médicas especializadas, y las pocas se encuentran en Madrid o Barcelona; y si por desgracia vives en otra Comunidad Autónoma lo tendrás muy complicado para llegar a alguna de esas unidades, pues la derivación no siempre es autorizada y aún en el caso de serlo, en ocasiones Madrid o Barcelona suelen negarse, porque la otra comunidad no les paga, tarda mucho en hacerlo o simplemente porque priorizan la atención a los pacientes de su comunidad. Situaciones como esta están haciéndonos mucho daño pues, por temas burocráticos entre comunidades, están pagando las consecuencias los más indefensos LOS NIÑ@S ENFERM@S.

19 Responses to ¿A quién recurrir? Reclamaciones

  1. Pretty nice post. I just stumbled upon your weblog and wished to say that I’ve truly enjoyed browsing your blog posts. In any case I will be subscribing to your rss feed and I hope you write again soon!

  2. Relationship dice:

    Good site! I truly love how it is simple on my eyes and the data are well written. I am wondering how I might be notified when a new post has been made. I’ve subscribed to your RSS feed which must do the trick! Have a great day!

  3. I just wanted to compose a brief word in order to thank you for some of the precious recommendations you are writing here. My incredibly long internet investigation has at the end of the day been compensated with high-quality concept to talk about with my neighbours. I ‘d assert that most of us website visitors are undoubtedly fortunate to exist in a remarkable community with so many wonderful people with insightful points. I feel very much blessed to have come across your entire site and look forward to so many more fabulous moments reading here. Thanks a lot again for all the details.

  4. Hello.This post was really motivating, especially since I was browsing for thoughts on this subject last week.

  5. Wow, awesome blog format! How long have you been blogging for? you make blogging glance easy. The full look of your web site is magnificent, as smartly as the content!

  6. Excellent weblog right here! Also your web site rather a lot up fast! What host are you the use of? Can I get your associate hyperlink for your host? I desire my site loaded up as fast as yours lol

  7. I was just searching for this information for a while. After six hours of continuous Googleing, at last I got it in your website. I wonder what is the lack of Google strategy that do not rank this type of informative websites in top of the list. Normally the top websites are full of garbage.

  8. I’m still learning from you, but I’m improving myself. I definitely liked reading all that is written on your blog.Keep the stories coming. I enjoyed it!

  9. I wanted to write you one very little word to finally say thanks once again relating to the fantastic thoughts you’ve discussed at this time. This has been certainly seriously generous of you to allow extensively exactly what a lot of folks might have offered for an ebook in order to make some cash on their own, primarily since you could possibly have done it if you ever wanted. These concepts additionally served to be the easy way to recognize that other people online have a similar interest just like mine to see great deal more around this problem. I am sure there are many more enjoyable opportunities ahead for individuals who read through your site.

  10. Clean Services NorthWest is your best portland window cleaning company in Oregon. They provide the best portland window cleaners with reasonable prices for their portland window washing and portland residential window cleaning. All their portland window washers are well trained for window cleaning portland cleaning services. Contact them for a list of window cleaning in portland oregon for your residential or commercial needs. Address: 8910 SE Fuller Rd, Happy Valley, OR 97086, USA , +1 503-762-5915

  11. Jeep Patriot dice:

    My brother recommended I might like this web site. He was entirely right. This post truly made my day. You can not imagine just how much time I had spent for this information! Thanks!

  12. Faytech specializes in the design, development, manufacturing and marketing of Capacitive touch screen, Resistive touch screen, Industrial touch screen, IP65 touch screen, touchscreen monitors and integrated touchscreen PCs. Contact us at http://www.faytech.us, 121 Varick Street,3rd Floor,New York, NY 10013,+1 646 205 3214

  13. "IMSC dice:

    IMSC SEO is a Singapore SEO Company. They provide comprehensive Singapore SEO services to help SG businesses to gain traffic from search engine. Their SEO agency has many years of experiences working with overseas companies on more competitive grounds. They are the best seo company in Singapore you can find. Their SEO expert and consultant understand exactly what search engine optimization your company need to gain search engine traffic.

  14. Advance Auto dice:

    Very efficiently written story. It will be useful to everyone who employess it, as well as myself. Keep doing what you are doing – for sure i will check out more posts.

  15. I simply need to inform you that I am new to writing a blog and totally loved your write-up. Very possible I am prone to bookmark your blog post . You seriously have fantastic article information. Admire it for expressing with us your main url page

  16. Classic Car dice:

    I would like to show my thanks to the writer just for rescuing me from this type of challenge. Just after surfing through the world wide web and seeing proposals which are not pleasant, I assumed my entire life was done. Existing minus the strategies to the problems you’ve fixed by means of your report is a critical case, and ones that would have in a negative way damaged my entire career if I had not come across your site. Your main talents and kindness in dealing with all the pieces was valuable. I’m not sure what I would’ve done if I hadn’t discovered such a subject like this. I can at this point look ahead to my future. Thank you very much for the reliable and results-oriented help. I won’t be reluctant to refer the website to anybody who needs to have direction on this subject matter.

  17. Auto Repair dice:

    Wonderful paintings! This is the type of info that should be shared across the web. Disgrace on the search engines for no longer positioning this publish upper! Come on over and discuss with my site . Thanks =)

  18. This is very interesting, You’re a very skilled blogger. I’ve joined your feed and look forward to seeking more of your fantastic post. Also, I’ve shared your website in my social networks!

  19. Going Here dice:

    I simply want to say I’m new to weblog and truly liked this web-site. Most likely I’m going to bookmark your blog . You surely have very good stories. Thanks for sharing your blog.